Support & Subscription Digital Sales Support Specialist
IBM -
Cairo, EgyptPosted 4 years ago72People have clicked1 open position
Job Details
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Job Description
Sales Support Specialists are responsible for providing support to the sales team and customers during the sales process. They help seller resolve sales-related issues in a timely manner, generally providing real-time support.
- Creates quote
- Deals & solve problems
- Takes sales information and puts it into an easily readable format
- Follows up with reps to make sure that they are satisfied
- Makes sure that sales persons are on track with sales goals
- Meets with other departments to make sure that sales people are doing their job correctly
- Provides any necessary data or reports to the sales team
- Exerts attention to detail, as customers may have the same problems; reports the problems as necessary
- Does any necessary administrative work
Job Requirements
- Good customer care skills
- Good written and verbal English
- Accuracy and attention to detail
- Good organizational skills
- Good computer and keyboard skills
- An ability to work under pressure and to deadlines
- An ability to work independently and as a team
- Good administrative and reporting skills
- Quick to learn
- Proactivity
