Job Details
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Job Description
- Using Amadeus
- Issuing, modifying or cancelling flight tickets
- Informing passengers of any changes or delays regarding flights.
- Plan and sell transportation, accommodations, insurance and other travel services
- Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportation, travel dates, costs and accommodations
- Provide relevant information, brochures and publications (guides, local customs,maps, regulations, events etc) to travelers
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages
- Deal with occurring travel problems, complaints or refunds
- Enter data into our software and maintain client files
- Network with tour operators
Job Requirements
Job Requirements:
- 2 to 4 years of experience
- Finished IATA/UFTAA course and/or Egyptair basic ticketing course
- Proven work experience as a travel agent
- Excellent knowledge of computer reservations systems, GDS systems and e-traveling
- Amadeus
- Fluency in English; multilingualism is a plus
- Strong sales skills and commercial awareness
- Ability to interact, communicate and negotiate effectively
- Sound knowledge of domestic and international travel trends
- Degree in Hospitality, Travel, Tourism, Business or relevant field
- Personal travel experience will be considered an advantage