Job Details
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Job Description
- We are hiring a Customer Service Representative to manage customer queries and complaints.
- You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
- Help customers with complaints and questions
- Give customers information about products and services, take orders, and process returns.
Job Requirements
- To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
- Deep Knowledge of a Company’s Products or Services
- Attention to Detail and Organization
- Clear and Effective Communication
- Adaptability
- Empathy
- Patience
- Positive Attitude
- Creative problem-solving
- Good memory
- Team player
