Area Sales Manager - Alexandria

Fawry Microfinance -
Alexandria, EgyptPosted 4 years ago

142Applicants for1 open position

Job Details

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Main responsibilities and tasks

Builds and maintains team of Loan Officer’s.
Participates in hiring new Loan Officer’s.
Understands and communicates FAWRY MF strategic goals to LO team.
Sets targets for acquisition and monthly disbursements.
Achieves team sales targets (customer meetings)
Achieves team portfolio target and ensure team portfolio quality.
Monitors business efficiency on a team and individual loan officer level.
Identifies gaps in MF strategy implementation process and ensures timely solutions.
Conducts formal evaluations of the performance of Loan Officers.
Trains and motivates Loan Officer’s.
Encourages team work in an environment focused on customer service.
Ensure good knowledge of the microfinance market, main competitors and business clients.

Former successful microfinance loan officers (1-2 years’ experience).
Able to train, develop and manage a team of at least 10 LO in “branchless” setting to the required sales and risk awareness skills.
Systematic approach to organizing and mobilizing sales by the LO team.
High level of “risk awareness”, able to identify and eliminate high-risk clients.
Highly disciplined and organized in terms of own time management, organizing meetings with the team, feedbacks, follow ups.
Capacity to develop business strategy for the team, set targets, monitor implementation, identify gaps and implement solutions.
Close follow-up of portfolio development and quality. Capacity to ensure intensive workout of problematic portfolios.
Ensure high quality customer service with fast lending turnaround time.
Capacity to identify LO weaknesses, and devise corrective action, as well as dismiss and replace LOs, who do not show learning abilities.
Capacity to learn and constantly improve oneself.
Desire to work in a team with HO supervisors, management, other LO supervisors.
Result driven and result-oriented.