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Job Description
- Manage day-to-day business operations for the Parts Department to achieve optimal results in all financial performance categories.
- Develop annual budgets and strategy (revenue and expense forecasting).
- Monitor inventory levels. Ordering parts when required including; manufacturer parts and aftermarket parts and accessories.
- Provide quotes for work orders including available options to clients based on required vehicle repairs and collect payment when required.
- Work closely with service manager and body shop manager to ensure timely turnaround of parts needed.
- Hire, train, and monitor the performance of all Parts Department associates.
- Utilize performance metrics in the department to enhance operational success.
- Conduct effective meetings and one on ones with team members.
- Provide constructive coaching, feedback and communicate department goals and expectations in a manner that ensures team member success.
- Maintaining our high standard of customer service by addressing client concerns.
- Lead and champion a safe work environment.
Job Requirements
- Minimum of 5 years of experience working in an automotive dealership Parts Department.
- Must have previous experience building and mentoring a successful team.
- A detailed understanding of Parts and Service operations and inventory management.
- Excellent people management skills such as leadership, team development, interpersonal, coaching, mentoring, and supervisory skills.
- Excellent verbal/written communication skills combined with the ability to interact and gain the support of senior leadership and other decision makers.
- Strong understanding of dealership operational practices, budgeting and expense management.
- Excellent skills in Word, Excel and PowerPoint.
- Highly skilled in standard office software (MS Office, SharePoint, etc.).
