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Job Description
- Support team members in handling guest requests and inquiries to ensure a positive outcome is achieved
- Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and/or other departments
- Demonstrate a high level of customer service at all times
- Advise team of any special events or VIP Guests for events or for general accommodations
- Monitor the appearance, standards, and performance of the Front Office Team with an emphasis on training and teamwork
- Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards
- Act in accordance with fire, health and safety regulations and follow the correct procedures when required
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Follow and adhere to company brand standards
- Assist other departments wherever necessary and maintain good working relationships with Team Members
- Work with your Manager to identify a specific project to complete during your internship placement
Job Requirements
- Previous experience in the automotive field
- Bachelor's of Engineering holder.
- Males & Females.
- Minimum 5 years of experience in the relevant field.
- Automotive experience is a must.
- Good communication and computer skills