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Job Description
- Responsible for day to day activity of the compound/resort.
- Manage and monitor the use of community facilities, ensuring that they are available, maintained and operated to the highest standard to what is required.
- Communicate by appropriate media with homeowners/occupants on all matters relating to the community.
- Enforcement of community rules and regulations where necessary serving and processing of violation orders and fines.
- Manage the portfolio of operations in the community ensuring the sustainability of required services (community development, FM, Security ect.)
- Apply the set strategy for the community management division over the communities within the all areas.
- Provide the top management with a monthly consolidated report covering the major activities carried out by the department and the progress realized.
- Managing the contracts with Facility Management providers and Utility Suppliers.
- Acting as the 1st escalation point for critical or unresolved dispute or residents’ requests.
- Conduct regular inspection site visits.
Job Requirements
- BSc degree in Marketing or relevant field.
- Proven work experience as a community manager or similar role from 4 to 6 years.
- Experience planning and leading community initiatives.
- Ability to identify and track relevant community KPIs.
- Excellent communication skills.
- Excellent interpersonal and presentations skills.
- Hands-on experience with social media management.
- Attention to detail, critical-thinker and problem-solver.