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Job Description
- Microsoft infrastructure technologies administration (AD, DNS, DHCP, Office35, File server).
- Virtualization (preferably VMWare).
- Good knowledge about SharePoint, Systems Management; mainly SCCM & SCOM.
- Perform extensive troubleshooting on the above-mentioned services as well as providing clear and descriptive resolution for the users.
- Provide infrastructure support for peers’ applications such as student information systems.
- Document all actions taken or needed in incidents and service requests
- Send swift and proper communication in case of critical incidents to ensure all involved and affected parties are informed
- Continuously participate in identifying technical improvements to decrease any administrative overhead.
- Participate actively in planning and executing platform/application installation, design, and upgrade.
- Participate in the integration/consolidation projects.
- Hands-on experience with Microsoft Windows OS administration tasks (Win 2008/2012/2012R2/2016). Hands-on experience with Microsoft Windows Client OS (Win XP, 7,8 ,8.1, 10 Educational).
- Microsoft infrastructure technologies administration (AD, DNS, DHCP, Office35, File server).
- Virtualization (preferably VMWare).
- Good knowledge about SharePoint, Systems Management; mainly SCCM & SCOM.
- Perform extensive troubleshooting on the above-mentioned services as well as providing clear and descriptive resolution for the users.
- Provide infrastructure support for peers’ applications such as student information systems.
- Document all actions taken or needed in incidents and service requests.
- Send swift and proper communication in case of critical incidents to ensure all involved and affected parties are informed.
- Continuously participate in identifying technical improvements to decrease any administrative overhead.
- Participate actively in planning and executing platform/application installation, design, and upgrade.
- Participate in the integration/consolidation projects.
- Hands-on experience with Microsoft Windows OS administration tasks (Win 2008/2012/2012R2/2016). Hands-on experience with Microsoft Windows Client OS (Win XP, 7,8 ,8.1, 10 Educational).
Job Requirements
- Experience with Microsoft Active Directory, LDAP, DHCP, DNS, and CA. Working knowledge of server hardware (RAID, clustering, virtualization, etc.)
- Virtualization (preferably VMWare)
- Basic Knowledge of Microsoft monitoring solution SCOM
- Basic Knowledge of Microsoft SharePoint
- Basic Knowledge of Microsoft System Center Family (SCCM)
- Basic Knowledge of Microsoft Office 365
- Strong troubleshooting skills on the above products. MCSE Server Infrastructure, MCSA Windows Server, MCSA Office 365, and MCTS SCCM is a plus. ITIL foundation background is a plus
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