Quality Manager - Fast Food Chain

Main Job Duties:

• Draft quality assurance policies and procedures
• Interpret and implement quality assurance standards and procedures
• Evaluate adequacy of quality assurance standards
• Day to day follow up the process and product audits.
• Food quality assurance manager inspect facilities/stores for compliance with standards, determining methods to resolve any issues that arise.
• Review customer feedback and respond to any complaints.
• Prepare monthly reports on food quality status to relay to owners and upper-level management and may keep records of all tests and inspections that have been conducted.
• Follow up the corrective actions implementation and Schedules and documents the management review meetings.
• Take share in Supplier Auditing Process.
• Search with the Plant Team for the opportunities for Improvement.
• Investigate root Cause of the Customer Complaints and handle it.
• Investigate the root cause for any accidents and recommends the proper corrective actions.
• Develop and review quality and safety policies and manage audits by third-party inspectors.
• Train quality assurance employees and oversee manufacturing and production processes. evaluate audit findings and implement appropriate corrective actions
• Monitor risk management activities.