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Job Description
- Establish and maintain a professional relationship with clients.
- Coordinate with various teams so that the customer’s expectations are met.
- Continue their assessment of a client’s needs and business objectives.
- Help develop initiatives to increase customer satisfaction and retention.
- Meet targets and growth objectives.
- Help management with company-wide strategic planning.
- Upsell a company’s services and solutions.
- Manage a client’s projects from beginning to end.
- Take a client’s requirements and assist with plans to meet those requirements.
Job Requirements
- Age: max 35.
- Experience from 8 to 10 years experience with agency background desirable
- Proven account management or other relevant experience
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
- Experience in delivering client-focused solutions based on customer needs
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Excellent listening, negotiation and presentation skills
- Excellent verbal and written communications skills
- Bachelor's Degree in an appropriate field of study or equivalent work experience
- Deep digital understanding
- Self-motivated and able to thrive in a results-driven environment
- Natural relationship builder with integrity, reliability and maturity
- Ability to prioritize among competing tasks
- Critical thinking and problem solving skills
- Excellent time and project management skills. You're always looking to improve inefficient processes
- Keen attention to detail and adherence to deadlines
- Expert at Microsoft Office and help desk support software
- Demonstrated ability to effectively negotiate and manage through conflict
