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Job Description
- Team building
- Manage the quality of the team
- Run quality assurance spot checks.
- Prepare evaluation sheets & reports for translators.
- Support our clients by providing expert advice and respond to their questions that are related to translation projects. Respond to and implement client feedbacks/arbitration/RCAs
- Making regular conference calls with clients
- Measure and manage team performance and provide regular feedback and performance coaching to direct reports.
- Motivate and inspire team members.
- Set objectives to team members in line with company strategic objectives.
- Facilitate problem solving and collaboration.
- Assure that the team members have the necessary skills and training to do their jobs effectively. Coordinate with internal and external customers as necessary.
- Familiarize the team with each tool that will be used to accomplish targets.
- Perform translation, review, proofread, sign off, and quality tasks assigned.
Job Requirements
- Bachelor’s degree (or higher) in translation from an accredited university.
- Minimum 5 years of experience in the localization field, preferably in Google product localization/translation.
- At least 1 year of experience in the same position
- Proven ability to analyze data using excel or similar tools
- Strong interpersonal and communication skills with the ability to communicate effectively to a wide range of audiences in a diverse environment.
- Time management skills