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VOIP Engineer - Jumia (Full Time)

Jumia
Cairo, Egypt
Posted 4 years ago
39People have clicked1 open position
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Job Details

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Job Description

  • Centrally responsible for VoIP and E1 line deployments and provisioning
  • Able to perform network/infrastructure audits and rollout/adapt according to defined/standardized solutions
  • Provide advanced technical support for Xcally and other telephony applications. Activities will include configuration, performance and security
  • Provide first and second level support for xcally and voice users when required
  • Ensure change control and other processes & procedures related to xcally and voice are followed, and that configuration documentation is completed when systems are deployed or modified
  • Assist in performing voice/xcally project risk assessments, scoping and scheduling
  • Document all infrastructure (Networking/Servers) environments
  • Ensure all voice infrastructure has effective resource and capacity monitoring and that infrastructure capacity plans are established and maintained
  • Participate in the appropriate out-of-hours third line support to provide the required business continuity and incident management
  • Perform diagnostic procedures to identify and rectify any reported telephony problem
  • Simulate all application projects in controlled environment before rolling out in the production system

Job Requirements

  • Computer Science (BSc CS), Network and System Administration (B. Eng.) or equivalent work experience
  • Expert with asterisk, telephony, voip management and deployment
  • Knowledge on linux operating systems (Debian, Centos)
  • Knowledge of Networking (CCNA)

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