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Retail Sales & Customer Service Agent / IKEA / Mall of Arabia, 6th October Egypt

Al Futtaim
6th of October, Giza
Posted 4 years ago
643Applicants for100 open positions
  • 467Viewed
  • 86In Consideration
  • 377Not Selected
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Job Details

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Job Description

  • Handles routine customer complaint promptly and courteously.
  • Ensure that customers are dealt with in a prompt and courteous manner to ensure maximum customer satisfaction.
  • Greets and welcomes customers on arrival at the store.
  • Makes announcements and pages the person the visitors have asked to see.
  • Ensures Customers bags are stored safely and security.
  • Ensures all customers’ queries are attended to in a professional manner.
  • Ensures Shopping tools and catalogues are available for the customers.
  • Promote the sales of products by spotting and seizing sales opportunities, offering alternatives solutions to problems and suggesting add on sales in order to achieve the established sales target.
  • Suggest means of improving sales to his supervisor as well as determine “slow moving” or “non-selling” items and suggest sales action.
  • Maintain a full display of products via merchandising methods as laid down by the company.

Job Requirements

  • Bachelors Degree
  • Minimum 1-2 years of experience
  • Customer Focus
  • Initiative
  • Sales Driven

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