Sales Specialist – Freight Forwarding

Pro Grow -
Nasr City, CairoPosted 4 years ago

26Applicants for1 open position

Job Details

Experience Needed:

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Education Level:

Salary:

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To carry out the daily and weekly timetables to achieve the company's sales goals.
Implementing the annual sales plan
Communicate with shipping lines, transport contractors and clearing agent to obtain the best prices and prepare offers, price tables and discount rates for clients in proportion to the markets.
Continual communication and coordination with the internal departments (operations and accounts) when opening a shipment file for the customer, reviewing the bills and permanently closing the file.
Contacting customers, following up and answering all inquiries until sales goals are achieved.
Follow up on customer complaints and prepare a timetable for solving them.
Coordination of service to the customer and solving all problems to reach the highest levels of customer satisfaction.
Submit a weekly report to the line manager to explain what has been achieved.

Quarterly tasks:

Achieving the sales targets collected every three months, and at the end of the year the extent of achieving the collected sales targets is measured.

Knowledge/skills:

Knowledge of the principles and methods of offering, promoting, and selling services. This includes marketing strategy and tactics, product demonstration, and sales techniques.
Knowledge of the principles and processes for providing customer services. This includes assessing customer needs, meeting quality standards for services, and evaluating customer satisfaction.
Obtaining training courses or workshops in business development, an accredited specialist in marketing and sales workshop, an effective sales skills workshop (tools and technologies), a customer service workshop (customer loyalty and satisfaction)
Computer skills proficiency is good
Languages: Proficiency in English is preferred.