Mystery Shopper
Emaar -
Mokattam, CairoPosted 4 years ago46Applicants for3 open positions
- 12Viewed
- 3In Consideration
- 0Not Selected
Job Details
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Job Description
- Pose as a “real” customer/client and observe a typical customer’s experience.
- Measure quality of and gather information about locations, products and services.
- Provide detailed, objective feedback about the experience/product/location.
- Create reports, including analysis and ratings.
- Evaluate locations across a variety of touch points including accessibility, signage, ease of navigation, cleanliness, landscaping, etc.
- Offer critical insights for the company to drive effective change to enhance customer experience.
Job Requirements
- Enjoy interacting with people.
- Have excellent observation skills.
- Capable of remembering small details.
- Detail-oriented.
- Dedicated to honoring commitments.
- Able to follow detailed instructions & requirements.
- Have good time-management skills.
- Have good written and verbal communication skills.
- Have a computer, tablet or smartphone.
- Have reliable internet access and transportation.
