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Services Factory Manager / SN Manager - Valeo Services

Valeo
Cairo, Egypt
Posted 4 years ago
31People have clicked1 open position
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Job Details

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Job Description

  • Establish and lead an agile team specialized in IS digital development, Communication Factory, Technical Content Authoring and support team.
  • Having people management responsibility and duties.
  • Responsible of the capacity planning and delivery management
  • Setting the team objectives, competencies and advancement.
  • Build, maintain the team culture and wellbeing.
  • Responsible for managing the team skills, knowledge and career aspirations.
  • Leading the technology management part and guarantee the readiness and competent level of the team in different diversified technology domains.
  • Responsible for setting the technology and platforms roadmaps, releases plans and guarantee the future readiness of the technology and people.
  • Responsible for managing the relation, business development and account management with different internal stakeholders located overseas including IS digital development manager, communication manager and garage technical center manager..
  • Coordinate with the Product Owner of the platforms and manage the backlog, budget and ready stories.
  • Conduct projects, request and assignment sizing, quotations and commit to sprints & releases deliveries
  • Explorer and bench mark alternative technologies and solutions to choose the most competitive based on the strategic objective of each platform and request.
  • Lead the ideation, development, and releasing of platforms, POCs, mockups and prototypes
  • Lead and engage in advancement and deployment of a variety of technologies
  • Lead the support and guide engineers to design, build, test, deploy, maintain and improve technology solutions for new platforms and products
  • Lead, manage and influence technical discussions, and have strategic influence to provide effective consultation and realize objectives.
  • Aptitude to engage in multidisciplinary activities including software, high-level system, fast prototyping, Web applications, mobile applications, digital content development including both graphics and video production, webinars, seminars, content translation and others.
  • Engagement in diversified activities, technologies/environments experience and exposure
  • Responsible for leading the process with different stakeholders for system specification, requirement definition, minimum viable product feature decision, user centric design workshops, milestones deliveries and customer acceptance
  • Have deep technical inclination and work closely with different engineering teams and stakeholders to define technical specification and architecture of solutions, platforms and products
  • Have a high level of autonomy and resolve, even in the different ambiguous phases of new project/product development life cycle
  • Have the adequate discipline to follow and enforce best practices when it comes to methodologies, standards and processes.
  • Responsible for delivering workable releases and packages based on agreed commitment and plans.
  • Manage the specification, design, architecture and development of automotive features to demonstrate new experiences.
  • Involved in the process of the architecture design phase and technological selection
  • Manage and ensure deliverables according to the objectives of the project (specifications, applications, …)
  • Ensure the performance/quality of the product/application developed
  • Follow Agile and Design Thinking methodologies
  • Anticipate and solve issues with the project team
  • Contribute to full collaboration between the project actors (UX design, UI design, management, marketing, communication…)
  • Lead and contribute to the innovation process (brainstorming, quick prototyping…)
  • Responsible for implementing, enforcing, monitoring and reporting development process adherence and product quality target achievement.

Job Requirements

Computer science, Engineering or Master of Science degree

10+ years of experiences minimum in team management, technology management, delivery management and software development.

Professional Experience

  • Concrete experience in software development team with people management experience is a must. Embedded experience is a plus and automotive experience is of great value.
  • Experience and successful track record of projects deliveries management and customer satisfaction
  • Knowledge of software / application development methodologies (Agile methodology understanding is a plus)
  • Experience in product owner role and in ready stories compilation is a plus
  • Previous technical software development experience is a plus
  • Project management and program management previous experience is of great value
  • Knowledge of web based backend/front end, cloud architecture, IoT, big data and smart devices frameworks and concepts is needed
  • Concrete understanding of vehicle architecture, systems, subsystems, communication protocols and standards is a plus and not a must.
  • Experience in technology road mapping and planning is needed
  • Experience in account management, customer relation management and increasing customer share of wallet is a great asset.
  • Discipline, methodological, transparent, empowerment and team playing is a core needed skills.
  • Understanding of the diversified digitalization specialization as digital content development including graphics and videos production, content authoring, content localization and translation is a plus.
  • Previous exposure to customer support and customer relation management is a plus.
  • Previous working experience in a customer interfacing with a hands-on experience for B2C customer dynamics and time sensitivity is a plus.

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