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Job Description
- Developing, recommending and supervising the implementation of personnel policies and procedures.
- Establishing and maintaining function records and reports.
- Communicating changes in the organization’s personnel policies and procedures to ensure that proper compliance is followed.
- Ensuring compliance with all existing governmental and labor requirements.
- Managing all employee relations, including managing absence, disciplinarians, grievances, and sickness.
- Supervising all personnel programs such as life and medical insurance, pension plans, vacations, sick leave, and any employee assistance.
Managing, supervising and representing all personnel related issues including the following :
- Investigations
- Access cards.
- Work Permit
- Archiving
- Termination and release.
- Contracting
- Ensuring that personnel legal policies are well implemented within the organization based on company guidelines and policies.
- Reviewing and signing all documentation and communication with the social insurance office and assuring compliance with the legal and government regulations.
- Ensuring that all archiving process is set and running according to the policy.
- Auditing on the accuracy of new hires data included on the HRIS and ensuring that the system is updated.
- Overseeing all the activities of own team to ensure high-performance levels and efficient implementation.
- Responsible for the professional development of own team and ensure it is aligned with the organizational career progression and succession plans.
- Responsible for setting the team objectives in correlation with the department objectives, providing coaching and action plans required to achieve objectives.
- Developing plans and overseeing a comprehensive personnel program including all aspects of development and maintenance of equal employment opportunities, employment procedures; processing personnel actions including new hires, transfers, promotions, position classification and/or salary changes; labor relations; benefits administration; evaluations; leaves of absence; resignations, retirements, terminations.
Job Requirements
- 25+ Years of Experience in the Human Resources field (Experience in Contact Center Industry is an added plus).
- Excellent Knowledge of Egyptian Labor law.
- Excellent Knowledge of Egyptian Medical Law.
- Excellent Knowledge of Egyptian Military Law.
- Excellent Knowledge of Egyptian Health & Safety Rules and Policies.
- Excellent Knowledge of Egyptian social law.
- Excellent Knowledge of Social Insurance policies and procedures.
- Understanding of all HR functions and how they impact the business.