Store Observation Delivery Manager
Nielsen -
Sharjah, United Arab EmiratesPosted 4 years ago48People have clicked1 open position
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Job Description
Responsible for the end to end tasks of Nielsen Store Observation. Leads sales efforts for In-store
Execution within the Sales Effectiveness (SEff) practice and is responsible for (solution) commercial plan development and execution. Key priorities include:
- Driving full sales cycle: expanding business with the existing client portfolio (selling new renewing existing contract), proactively identifying sales opportunities based on client strategic priorities and networking in close alignment with CBPs
- Face of all NSO deliveries for all UAE clients, ensures seamless delivery to clients.
- Collaborate closely with key internal stakeholders across operations, COE and client service teams to manage projects end-to-end, and then deliver SEFF solutions that help optimize key points-of-purchase and enable our clients to make informed business decisions
RESPONSIBILITIES
- Confidence & credibility to talk to a wide range of decision influencers.
- Set up and manage your own projects - set and keep deadlines, manage expectations of key stakeholders both internally and externally. (liaison with PTO team, finalizing questionnaire and set up)
- Ensure flawless reporting and perfect servicing (data analytics, client requests, presentations, reporting changes)
- Demonstrate the highest commitment to sales force penetration and retention.
- Demonstrable knowledge of the CPG and Retail industry, understanding how trade and business needs are changing and how Nielsen solutions can help solve client business issues.
- Maintain timely communications with account teams and senior management, to keep stakeholders up-to-date on client requirements and call out any issues/ risks. Document records of client inquiries and resolutions. Follows the Nielsen client engagement model.
- Full understanding of Nielsen portfolio and interconnectedness of different solutions.
Understanding Client Needs
- Has a deep understanding of customer business around (pricing, assortment, distribution and execution) and can reframe and challenge the way customers view their businesses
- Clearly understands the needs of different personas at the client end - Sales, Commercial
- Directors, Revenue Management, Category Management and Retailers and how a particular solution can deliver outcomes.
- Leads final presentation of results to ensure client satisfaction, actionable recommendations and additional opportunity detection
Team Management and Collaboration
- Relentless curiosity to learn from & share with SEFF peers from Growth markets and beyond
- Works continuously with CBPs, Commercial Leaders, PL, Delivery COE team & other Growth SEff leaders to ensure that leads and opportunities are picked up, pertinent information about clients is shared and the relevant people are consulted and/or informed of key activity on an account.
Job Requirements
- 6+ years of experience in CPG Sales (Trade Marketing, Retailer - Key Account, Merchandising)
- Bachelor’s Degree
- Knowledge in sales processes in CPG companies, customers, modern and traditional market.
- Good knowledge of Nielsen products, services and data preferred
- Digital knowledge , Salesforce
- Excellent business English (+ local language), both verbal and written
- Proven sales acumen
- Strong analytical skills
- Expertise in (application of) one of Nielsen solutions in Planning / Execution is a plus