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Customer Service & Sales Support Specialist

Heliopolis, Cairo
Posted 4 years ago
42Applicants for2 open positions
  • 42Viewed
  • 4In Consideration
  • 38Not Selected
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Job Details

Experience Needed:
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Job Description

  • Following export clients shipments, loading, forecast,etc.
  • Responsible for bookings creations, rolling, merging, splitting, amendments & cancellations
  • Checking vessels stuffing
  • Replying on clients’ inquiries related to their shipments & fulfilling their requirements.
  • Solving problems (related to shipments with all concerned parties)
  • Approaching New Global accounts traffics & new key accounts.
  • Rates negotiations with clients/HQ.
  • Quotations issuance
  • Monitoring customer accounts (Volumes/rates/current, lost & new traffics)
  • Performing sales calls
  • Providing data and reports

Job Requirements

  • Very good command of English / computer applications knowledge
  • Strong communication & customer service skills to answer customers clearly
  • Good organizational skills
  • Team work oriented
  • Listening skills.
  • Patience
  • Problem-solving skills
  • Ability to work beyond set hours
  • Ability to work under pressure
  • Ability to multi-task and handle consistent workflow
  • Quick to learn

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