Social Media Moderator - Alexandria

Duties:

• Building a company strategy on social media
• Preparing content in both Arabic and English.
• Ensure that all the organization's social media accounts are updated.
• Addressing public requests and inquiries.
• Responding to complaints and providing solutions.
• Follow-up and continuous interaction.
• Track organization-related discussions and response when required.
• Ensuring the quality and formulation of publications and the pursuit of creativity and continuous renewal
• Continuous verification of the level of customer satisfaction.
• Managing e-marketing operations
• Increase the network of interested and followers of the organization's accounts.
• Professionally conduct dialogues and responses with the public