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Clinical Application Specialist IGT-D (Image Guided Therapy Devices) North-East Africa in Egypt - Home Based,

Philips
Cairo, Egypt
Posted 4 years ago
62People have clicked1 open position
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Job Details

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Job Description

  • Setting up application training schedules in close cooperation with the customer
  • Training customers in applying the best possible clinical procedures and protocols to achieve optimal usage of the delivered devices
  • (re-)Training hospital staff in case of new releases and/or versions (changes) in the operating procedures of the equipment
  • Ensuring that all customers are provided with high quality training and attention so that each customer is fully satisfied with the attention received from Philips Healthcare (PH)
  • Report to PH on difficulties in optimal usage of the equipment
  • Responsible for delivering customized (competency based) training material pack – if/when required
  • Supporting user group meetings if/when required
  • Conducting regular visits to customers to obtain direct feedback from them about the quality of the training delivery and the customer satisfaction
  • Supporting and advise the sales force during acquisition
  • Staying "on track" with the new developments in the clinical application and operating field of the relevant equipment
  • Be aware and to manage at all times the safety standards required by the company, including radiation protection, health and safety regulations. In the event of hazards or accidents, to take immediate control of the situation and involve the safety advisor from the regional office
  • Ensuring that all clinical applications training, with both new and existing customers, complies with the company's quality policy
  • Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality®ulatory training in a timely manner

Job Requirements

  • Medical/CathLab Background
  • Knowledge of interventional X-Ray (iXR) and Surgery X-Ray highly preferred
  • 2-5 years’ experience on using post processing tools and advanced applications
  • Previous experience as an Application Specialist is a plus
  • Previous experience with Philips systems is a plus
  • Winners mentality, will only accept a #1 position in the market
  • Strong communication skills
  • Ability to utilize problem-solving, critical thinking and priority-setting skills
  • Speaking, understanding and writing fluently English in addition to local language (is a must)
  • Teaching experience in a clinical environment preferred
  • Ability to travel extensively (50%)

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