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Job Description
- Hire qualified personnel according to standards
- Organize and coordinate operations to ensure maximum efficiency
- Supervise and evaluate staff
- Ensure supplies and equipment are adequate in quantity and quality
- Handle customer complaints when necessary
- Assist in pricing products or services
- Assume responsibility of budgeting and monitoring expenses
- Enforce adherence to regulations and quality standards
- Ensure all records are kept properly and consistently
- Review and prepare reports for senior management
Job Requirements
- Proven experience as hospitality manager or executive chief
- Solid understanding of hospitality procedures and best practices
- Knowledge of quality standards (e.g. ISO)
- Proficient in MS Office and relevant software (e.g. ERP)
- Excellent organizational and leadership skills
- Outstanding communication (verbal and written) and interpersonal skills
- Problem-solving aptitude
- Bachelor degree