Secretary - Customer Service
EASTWIND -
New Cairo, CairoPosted 4 years ago73Applicants for1 open position
- 66Viewed
- 13In Consideration
- 43Not Selected
Job Details
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Job Description
Our client is a one of its kind holding in Egypt with a portfolio of companies addressing the dog market with a wide selection of dog-related activities. one of its business units that provides dog boarding and other services focused on the well-being of dog and his parents.
Looking for a new Customer Experience Secretary to help us make the company a better place for our customers. Applicant must be a dog lover, people person, service oriented, organized, team player and able to multi-task.
Tasks and Responsibility:
- Act as a liaison between the kennel and the dog parents. In addition to liaising between kennel divisions.
- Answer incoming calls, emails and handle business queries.
- Monitor the check in and out for boarding dogs.
- Enter and update customer information in the database
- Organize kennel social activities and events.
- Preparing kennel periodic business reports.
- Meet and greet kennel visitors.
Job Requirements
- Good computer skills Microsoft office, web-based tool, CRM.
- Excellent communication skills.
- The English language is proficient.
- Minimum one-year experience in office operations.
