Job Details
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Job Description
- Handling Customers issues with efficiency and Proper way
- Providing customers with the organization’s service and product information
- Following up complicated customer calls when required
- Completing call notes and call reports as necessary and updating them in the CRM
- Managing large amounts of inbound and outbound calls in a timely manner
- Following call center “scripts” when handling different topics
- Identifying customers’ needs, clarify information, research every issue and providing solutions
Job Requirements
- Males Only Can Apply
- Graduates Only
- Cairo Residents Only
- Max. Age 28
- Very good up to Excellent command of Spoken English
- Excellent Communication Skills.
- Eligibility to Convert to be a Bank Staff after One Year
