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Core Data Network & IGW Operations & Support Supervisor

Orange Egypt
Giza, Egypt
Posted 4 years ago
33Applicants for1 open position
  • 0Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Responsible for provisioning, operation and support for the core/Aggregate sites for the layout and location of network elements for multi-vendor network in order to better utilize the network resources.
  • Manage the daily activities of the Core sites and schedule preventative maintenance to ensure that Network and Operational KPI's are maintained by implementing the required Hardware or Software upgrades, features activation, investigating required enhancements with vendor.
  • Responsible of 3rd level support for network end-to-end for all the critical cases in addition to Core / Transport network and IGW.
  • Responsible for installation, provisioning and support for international capacities through different IP providers.
  • Responsible of international bandwidth traffic distribution between mobile network and fixed network.
  • Responsible for implementing, supporting and maintaining the high performance of mobile Gi traffic serving mobile packet core EPC/vEPC, also interconnections between mobile and fixed networks.
  • Provide acceptance & managing the testing & execution processes for multi-vendor DSLAMs.
  • Install and upgrade routers/Switches/DSLAMs/MUXs especially for core nodes to make them function as recommended from our vendors.
  • Establish new international peering with the upstream providers and manipulate route advertisements and make sure that user trafic follows the optimum path.
  • Handle and escalate the tickets with vendors "Juniper, Nokia, Cisco, Huawei ..." to solve any problem related to S/W "bugs" or H/W issues.
  • Create and maintain comprehensive documentation for all the implemented network topology or solutions in order to document the changes and prepare a good reference for the support.
  • Responsible of interconnections and peering points between all ISPs/PNIs and Orange Egypt directly and through Cairo Internet Exchange (CAIX).
  • Analyze and document the network problems & resolution time to enhance the support cycle.
  • Plan vendor meetings to discuss the highly escalated TAC issues and get technical updates and recommendations about the latest technology, network road-map, software Bugs and end of life software releases & hardware.
  • Participate with all Engineering teams in vendor meetings in order to discuss the launching of new products & services and agree on the implementation plan.
  • Manage all new projects & products & services introduced from Network Engineering Teams for facilitating the implementation over the network and merging between the old and new products & services together to meet the requirements.
  • Participate with Network Engineering Teams to set the Network plans and calculate the needed Hardware for upgrading the network elements “Core/aggregate sites and International Gateways” based on the overall budget.
  • Participate in setting scope of work and SLA requirements for vendors support contracts, and in reviewing offers and vendor selection.
  • Responsible of network security by controlling network access and offering different privilege levels based on each team role and functions.
  • Responsible for fixed network VPN access in addition to F5 servers operation and support.
  • Responsible for traffic distribution between caching nodes and maintaining failover scenarios.
  • Responsible for traffic engineering for edge pops traffic utilization across local trunks and traffic manipulation on inter-core links.

Job Requirements

  • (BSc. Communication Engineering)
  • JNCIP, CCIP or CCNP is prefered
  • Minimum 4 years of experience, 2 of which in a relevant role

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