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Reservation Agent

Dokki, Giza
Posted 4 years ago
53Applicants for5 open positions
  • 46Viewed
  • 3In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

Job purpose:

  • Assist customers with the planning and booking aspect of their vacation or stay , support customers in person, on the phone, online or a combination of these & answer customers’ questions, make travel suggestions and book rooms and tickets.

Duties, Responsibilities & Tasks

  • Handle Clients Request
  • Register Client Data on System
  • Taking and inputting reservations
  • Provide Customer Service.
  • Offer more services to the customers
  • Negotiating rates in hotels
  • Follow up customers request.
  • Review Pending requests.
  • Reconnect customers.

Job Requirements

Job Specifications Knowledge, Skills & Abilities

  • Reservation experience (1-3)years.
  • Age not exceeds (28 years old)
  • Very good knowledge of the Destinations all over the world & Hotels
  • Preferred experience working in Tourism field (Tourism companies- Hotels-Airlines-online booking engines )
  • Very good English .
  • Very good computer skills
  • Very good communication skills.
  • Negotiation skills.

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