IT Help Desk Specialist
Somabay -
Zamalek, CairoPosted 4 years ago262Applicants for1 open position
- 49Viewed
- 11In Consideration
- 0Not Selected
Job Details
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Job Description
- Installs and maintains all software.
- Maintains all software and hardware licensing.
- Windows installation, maintenance, documentation and support.
- Provides day to day helpdesk support.
- Monitors the implementation of IT policies.
- Manages user accounts, creates, updates and removes access as necessary.
- Troubleshoots errors and fixes system issues via periodic testing and help desk tickets.
- Creates and maintains software and hardware inventories.
- Follows up new IT Purchase requests.
- Provides phone and remote support for end users.
Job Requirements
- 1-3 years’ experience in the same position.
- Bachelor’s degree.
- Good communication Skills.
- MCSA or CCNA is preferred.