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IT Help Desk Specialist

Somabay
Zamalek, Cairo
Posted 4 years ago
262Applicants for1 open position
  • 49Viewed
  • 11In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Installs and maintains all software.
  • Maintains all software and hardware licensing.
  • Windows installation, maintenance, documentation and support.
  • Provides day to day helpdesk support.
  • Monitors the implementation of IT policies.
  • Manages user accounts, creates, updates and removes access as necessary.
  • Troubleshoots errors and fixes system issues via periodic testing and help desk tickets.
  • Creates and maintains software and hardware inventories.
  • Follows up new IT Purchase requests.
  • Provides phone and remote support for end users.

Job Requirements

  • 1-3 years’ experience in the same position.
  • Bachelor’s degree.
  • Good communication Skills.
  • MCSA or CCNA is preferred.

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