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IT Support Specialist

Lulu International Group
Nasr City, Cairo
Posted 4 years ago
151Applicants for5 open positions
  • 11Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Install and configure computer hardware operating systems and applications
  • Monitor and maintain computer systems and networks
  • Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Replace parts as required
  • Provide support, including procedural documentation and relevant reports
  • Follow diagrams and written instructions to repair a fault or set up a system
  • Support the roll-out of new applications
  • Set up new users' accounts and profiles and deal with password issues
  • Respond within agreed time limits to call-outs
  • Priorities and manage many open cases at one time
  • Test and evaluate new technology
  • Conduct electrical safety checks on computer equipment.

Job Requirements

  • CNNA Certified
  • Experience from 1 to 3 years
  • V-Good in English
  • V-Good in Ms.Office

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