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Job Description
- Design and develop forms and instructions for evaluating, assessing, reporting, and documenting quality standards in services.
- Reviewing all processes and making sure all are technically applicable to ERP.
- Creating a periodic internal audit schedule.
- Performing internal audits on all departments and submit audit reports with non-conformance and proposed action plans to top management.
- Attend management review meetings and summarize the outcome of all internal audits indicating major findings and critical issues, and applying agreed on actions.
- Update all operation manuals and processes according to applicable ISO standards.
- Manage document control team and perform document control tasks if necessary.
- Prepare an ERP simulation for new processes.
- Follow-up with both ISO consultant and certifying agent and arrange ISO audits.
- Making sure all non-conformance is dealt with adequately following internal processes.
- Development & review quality documentation.
- Participate in training & development activities to ensure that new processes are applied and that staff skill levels are developed.
- Improve the efficiency of all work cycles & processes.
Job Requirements
- Bachelor’s degree.
- At least 3 years of relevant professional experience.
- Fluent English and high business writing skills.
- Advanced Microsoft office skills.
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