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Job Description
- Answer Incoming calls and input customers' orders to the system.
- Provide product and service information to customers.
- Update call logs and reports.
- Document all call information according to S.O.P.
- Obtain and evaluate relevant information to handle inquiries and complaints.
- Communicate and coordinate with internal departments.
- Record details and actions are taken.
Job Requirements
- 1-3 years of experience.