Business Development Manager

Job Description :

The Business Development Manager has a diverse focus into different business areas, playing multiple roles within all engaged parties organizations:

Software: Customer Success:

The successful leader will directly impact their customers who have purchased Cisco subscription solutions and will provide strategic insights to Cisco cross functional stakeholders.

• Accountable for ensuring that; customers successfully adopt and realize value from Cisco's subscription solutions.
• Developing and executing the strategy that will accelerate the time it takes for customers to achieve the business outcomes they planned to receive from Cisco subscription offers.
• Responsible for finding opportunities to expand wallet share within a customer and/or partner and effectively passing those opportunities to the sales teams.
• The CSM will build deep relationships with customer senior leadership, partners and the extended Cisco account team members in achieving their goals.
• Understands the customer business goals, environment, pain points and operational maturity.
• Help the customer accelerate through the value lifecycle to realize their outcomes and drive successful renewals.
• Provide detailed and documented requirements to cross functional teams that improve the impact of the customer experience.
• Develop and deliver Quarterly Success Reviews in partnership with account team.

Architectures: Business Development:

The successful Business Development Manager will focus on how to develop Silicon21 partner landscape in the focused business areas through:

• Develop Cisco focused architectures selling to Silicon21 focused partners and grab new business from the competition.
• Utilize marketing funds to develop activities to generate new sales leads and add incremental business.
• Arrange opportunities between different stakeholders (Silicon21, Cisco AM, Engaged partner, etc.…)
• Present Cisco focused architectures portfolio to focused partners and enhance existing relationships.
• Identifies new business opportunities for Cisco focused architectures portfolio by analyzing prospects and turn this into incremental business.
• Identify and communicate with decision makers within partner/end customer organizations.
• Work with internal team to develop proposals that speaks to the partner /end user needs, concerns, and objectives.
• Present Cisco focused architectures portfolio to focused channel partners.
• Generate and communicate pipeline, arrange with Cisco / Partner AM proper actions to close open opportunities.