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Job Description
- Responsible for the day to day management of PCs, monitors, laptops, handheld devices and server component hardware
- Installing, configuring and upgrading PCs, laptops and related equipment, diagnosing and troubleshooting both common and unusual hardware and software problems
- Performing preventive maintenance on PCs ,
- Installing required software patches, ensuring the connectivity of PCs and laptops to both the local area network (LAN) and wide area network,
- Setting up and maintaining locally connected and networked printers.
- Actively listen to the concerns and needs of end users,
- Good time management skills, and the ability to effectively document PCs and network problems and their associated solutions for future reference.
Job Requirements
- Bachelor’s degree in Computer Science, Engineering, Business, or related field.
- MCSE / MCP
- Demonstrated ability for technical support activities
- Experience of at least 2-4 years
- Excellent written and verbal communications skills.
- Strong organizational skills with the ability
- Demonstrated knowledge and experience in IT