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IT Technical Support Engineer

Palm Hills Developments
Cairo, Egypt
Posted 4 years ago
256People have clicked1 open position
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Job Details

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Job Description

  • Responsible for the day to day management of PCs, monitors, laptops, handheld devices and server component hardware
  • Installing, configuring and upgrading PCs, laptops and related equipment, diagnosing and troubleshooting both common and unusual hardware and software problems
  • Performing preventive maintenance on PCs ,
  • Installing required software patches, ensuring the connectivity of PCs and laptops to both the local area network (LAN) and wide area network,
  • Setting up and maintaining locally connected and networked printers.
  • Actively listen to the concerns and needs of end users,
  • Good time management skills, and the ability to effectively document PCs and network problems and their associated solutions for future reference.

Job Requirements

  • Bachelor’s degree in Computer Science, Engineering, Business, or related field.
  • MCSE / MCP
  • Demonstrated ability for technical support activities
  • Experience of at least 2-4 years
  • Excellent written and verbal communications skills.
  • Strong organizational skills with the ability
  • Demonstrated knowledge and experience in IT

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