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Operation and Support Engineer

WEData
6th of October, Giza
Posted 4 years ago
100Applicants for1 open position
  • 10Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Handle daily operational tasks and reports
  • Support existing systems and implement any new server or operational requirement
  • Provide technical support for We group call center and Hosted Call Centers customers. .
  • Monitor alarms and systems performance .
  • May perform other duties as assigned
  • Monitor sizing, upgrades and assure performance of all Product House systems

Job Requirements

  • Minimum of 2 years’ of experience in current Avaya solutions
  • Strong organizational skills, able to coordinate complex projects involving multiple parties, interrelated issues, and demanding timelines
  • Good knowledge of LAN/WAN/WLAN networks
  • strong analytical skills for timely reporting metrics.
  • Willingness to work weekends and after hours as required
  • Strong organizational skills with attention to detail
  • Current Avaya CM Certification or Cisco network certification

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