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Operations Agents - Flights & Hotels Reservation

AL-Matar
Alexandria, Egypt
Posted 4 years ago
255Applicants for40 open positions
  • 233Viewed
  • 66In Consideration
  • 102Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Receiving calls & calls back & following.
  • Receiving and sending emails.
  • Communicate between the units and the department.
  • Sending reports

Flights Operations Agents:

  • Issue – reissue – void - cancel - refund flights reservations
  • Contact Airlines or ( Sabre & Amadeus )

Hotels Operations Agents:

  • Create - amend - cancel hotels reservations.
  • Contact the suppliers and the hotels.

Job Requirements

  • Bachelor's Degree in Tourism or equivalent
  • 0 - 3 years of experience
  • Fresh Graduates of Tourism are welcome to apply
  • Fluent in English
  • Experience in Call center field is a plus
  • Experience in Hotels or Flights Reservations is a must
  • Excellent in GDS ( issue – reissue – void -cancel - refund ……) is a must
  • Sabre users are highly preferred
  • Excellent communication skills
  • Experience how to serve the clients over the phone

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