Job Details
Skills And Tools:
Job Description
Based in Cairo, a key focus for the HR Manager role is to provide generalist human resource support and advice for the Bupa Global Egypt site. The site comprises of c300 employees spread across 2 separate employing entities - one of which is locally regulated and one which is globally regulated.
The role holder will ensure that the Bupa Global corporate culture for leading people is being effectively followed and role modelled at the Egypt site. They will be the first point of contact for managers and team members for all general HR queries. They will ensure that all people related practices are compliant with local legislation and adhere to global internal policies. They will have a good understanding of Egyptian employment law and its application in a large corporate business.
The role holder will also implement people interventions and projects under guidance from the UK based People Business Partner.
The role holder will line manage the site People Co-ordinator, supporting them where required and during peaks of work with the handling of all people operations administration e.g. employee records, letters concerning changes in terms of employment, passports, visas, work permits, staff benefits and monthly payroll activities.
Job Requirements
- Professional HR qualification relevant to the local market/region (desirable)
- Degree qualified (desirable)
- Sound HR generalist experience with a focus on Employee Relations, in an industry with a heavy focus on Customer Service (Telecom, Logistics, Aviation), ideally in a call centre environment.
- In depth knowledge of employment legislation and practice in Egypt
- Sound working knowledge of employment law relevant to the region
- Excellent interpersonal, communication and influencing skills are required with an emphasis on achieving results and successful outcomes.
- Experience of implementing and supporting organisational change
- Experience of understanding complex people issues and situations and recognise business-wide implications before making recommendations
- Strong negotiation skills.
- Strong stakeholder management experience, with the ability to build and strengthen relationships within the business at all levels.
- Strong deliverer in terms of People cycle activity e.g. reward cycle, performance management etc
- Team player - experience working in virtual teams
- Must be approachable and effective with the ability to influence change across all levels of the organisation in an effective manner
- Experience of working in a regulated sector desirable
