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Account Manager

ElMnassa Innovation & Development
New Cairo, Cairo
Posted 4 years ago
14Applicants for3 open positions
  • 14Viewed
  • 7In Consideration
  • 7Not Selected
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Job Details

Experience Needed:
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Job Description

  • We are looking for a talented Digital account manager to join our team. You will manage our client portfolio to help our clients improve their online presence.
  • As a Digital account manager, you should have solid experience in marketing with a customer service approach. You should also have a clear idea of how digital tools add value to company strategy and performance.
  • Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.

Responsibilities:

  • Act as the point of contact for clients for digital management matters
  • Build strong, long-term client relationships and maintain frequent contact,
  • Set digital strategies for your assigned customers, considering their specific requirements,
  • Suggest, design and implement digital projects to increase customer ROI,
  • Address client queries effectively and in a timely manner,
  • Present social media strategies to clients,
  • Resolve conflicts and provide solutions to customers in a timely manner
  • Report on web performance metrics, and
  • Stay up-to-date with digital technology trends

Job Requirements

  • Proven work experience as a Digital account manager,
  • Hands on experience with CRM softwares, and MS Office.
  • In-depth understanding of online marketing tools and social media platforms,
  • Experience with customer service and account management,
  • Excellent verbal and written communication skills,
  • Strong analytical skills,
  • BSc degree in Business Administration, Marketing or relevant field

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