Customer Service Supervisor - Ain Sokhna
MTS -
Ain Sokhna, SuezPosted 4 years ago346Applicants for1 open position
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- 0In Consideration
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Job Details
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Job Description
- Managing the Customer Service team and distribute the work among them based on the work load and need to solve the customers’ and their certificates issues.
- Handling the customers’ issues to give them the best service and to solve any certificates issues.
- Review the daily report of the customers’ certificates with the team to be able to track the complaints and to follow up to solve their problems.
- Handling the administration and technical issues of the team.
Job Requirements
- Bachelor degree.
- 5 years of experience in customer service, 2 of which as a supervisor or team leader.
- Proficient computer skills in MS Office Applications.
- Excellent command of the English language.
- Excellent communication skills, people-oriented, problem-solving & negotiation skills.
- Leadership & team management.