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Job Description
- Greet clients as soon as they arrive and connect them with the appropriate party
- Answer the phone in a timely manner and direct calls to the correct offices
- Complete procedures when Guests arrive and leave
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Keep records of calls and sales and note useful information
Job Requirements
- Excellent computer skills, Microsoft office and Internet Social media
- Excellent communication skills.
- Presentable.
- Excellent Command of English
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Possessing the ability to communicate with others and to have the etiquette of dialogue with them
- New Cairo Residents are preferred
- Females Only
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