Job Details
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Job Description
- We are currently seeking for passionate and dynamic guest focused Food & Beverage Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
- As a Sales Executive - Food & Beverage, you are responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility under the general guidance of the Director of Food & Beverage and will include key responsibilities such as:
- Have comprehensive and up to date knowledge of all the outlets unique selling points, features, amenities, services and policies and those of the competition
- Supply ready-made bakery, pastries, frozen food, cooked food products to restaurants and coffee shops
- Manage catering sales for corporate and industrial catering
- Generate new and maintain existing customer relationships through various sales activities and create awareness of the hotel outlets and facilities through face-to-face sales calls, telephone calls, entertainment, site inspections etc. to ensure complete coverage of own portfolio of accounts and achieve set targets and maximum possible productivity
- Ensure that all incoming requests are addressed within 24 hours in order to avoid customer complaints and loss of business
- Display a pleasant manner and positive attitude at all times to promote a good company image to guests and colleagues in order to avoid internal or external complaints
- Closely monitor the accounts revenue and business production of own business portfolio and maintain an up to date “Account & Contact Database” in the property management system as well as maintain end of month production reports
- Update the hotels on the negotiation / progress of every event and use the technology available for communication and client correspondences
- Provide feedback to the Director of Food & Beverage on changing market conditions, review direct competition and conduct regular research to identify new selling strategies
- Participate in any Training and Development programs as recommended by the senior management
- Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment
Job Requirements
Education, Qualifications & Experiences
You should be holding preferably a hospitality degree and minimum of two years post-graduate work experiences in a similar position. Good computer skills and a perfect command of English is a must.
Knowledge & Competencies
The ideal candidate will be a young, vibrant and innovative individual. You will be able to work independently and promote at all times the brand image and market status, as well as maintain accurate documentation and account records while possessing following additional competencies:
- Understanding Hotel Operations
- Effective Communication
- Planning for Business
- Supervising People
- Understanding Differences
- Supervising Operations
- Teamwork
- Adaptability
- Customer Focus
- Drive for Results
