Services Factory Manager / SN Manager - Valeo Services
Valeo -
Cairo, EgyptPosted 4 years ago28People have clicked1 open position
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Job Description
- Establish and lead an agile team specialized in IS digital development, Communication Factory, Technical Content Authoring and support team.
- Having people management responsibility and duties.
- Responsible of the capacity planning and delivery management
- Setting the team objectives, competencies and advancement.
- Build, maintain the team culture and wellbeing.
- Responsible for managing the team skills, knowledge and career aspirations.
- Leading the technology management part and guarantee the readiness and competent level of the team in different diversified technology domains.
- Responsible for setting the technology and platforms roadmaps, releases plans and guarantee the future readiness of the technology and people.
- Responsible for managing the relation, business development and account management with different internal stakeholders located overseas including IS digital development manager, communication manager and garage technical center manager..
- Coordinate with the Product Owner of the platforms and manage the backlog, budget and ready stories.
- Conduct projects, request and assignment sizing, quotations and commit to sprints & releases deliveries
- Explorer and bench mark alternative technologies and solutions to choose the most competitive based on the strategic objective of each platform and request.
- Lead the ideation, development, and releasing of platforms, POCs, mockups and prototypes
- Lead and engage in advancement and deployment of a variety of technologies
- Lead the support and guide engineers to design, build, test, deploy, maintain and improve technology solutions for new platforms and products
- Lead, manage and influence technical discussions, and have strategic influence to provide effective consultation and realize objectives.
- Aptitude to engage in multidisciplinary activities including software, high-level system, fast prototyping, Web applications, mobile applications, digital content development including both graphics and video production, webinars, seminars, content translation and others.
- Engagement in diversified activities, technologies/environments experience and exposure
- Responsible for leading the process with different stakeholders for system specification, requirement definition, minimum viable product feature decision, user centric design workshops, milestones deliveries and customer acceptance
- Have deep technical inclination and work closely with different engineering teams and stakeholders to define technical specification and architecture of solutions, platforms and products
- Have a high level of autonomy and resolve, even in the different ambiguous phases of new project/product development life cycle
- Have the adequate discipline to follow and enforce best practices when it comes to methodologies, standards and processes.
- Responsible for delivering workable releases and packages based on agreed commitment and plans.
- Manage the specification, design, architecture and development of automotive features to demonstrate new experiences.
- Involved in the process of the architecture design phase and technological selection
- Manage and ensure deliverables according to the objectives of the project (specifications, applications, …)
- Ensure the performance/quality of the product/application developed
- Follow Agile and Design Thinking methodologies
- Anticipate and solve issues with the project team
- Contribute to full collaboration between the project actors (UX design, UI design, management, marketing, communication…)
- Lead and contribute to the innovation process (brainstorming, quick prototyping…)
- Responsible for implementing, enforcing, monitoring and reporting development process adherence and product quality target achievement.
Job Requirements
Computer science, Engineering or Master of Science degree
10+ years of experiences minimum in team management, technology management, delivery management and software development.
Professional Experience
- Concrete experience in software development team with people management experience is a must. Embedded experience is a plus and automotive experience is of great value.
- Experience and successful track record of projects deliveries management and customer satisfaction
- Knowledge of software / application development methodologies (Agile methodology understanding is a plus)
- Experience in product owner role and in ready stories compilation is a plus
- Previous technical software development experience is a plus
- Project management and program management previous experience is of great value
- Knowledge of web based backend/front end, cloud architecture, IoT, big data and smart devices frameworks and concepts is needed
- Concrete understanding of vehicle architecture, systems, subsystems, communication protocols and standards is a plus and not a must.
- Experience in technology road mapping and planning is needed
- Experience in account management, customer relation management and increasing customer share of wallet is a great asset.
- Discipline, methodological, transparent, empowerment and team playing is a core needed skills.
- Understanding of the diversified digitalization specialization as digital content development including graphics and videos production, content authoring, content localization and translation is a plus.
- Previous exposure to customer support and customer relation management is a plus.
- Previous working experience in a customer interfacing with a hands-on experience for B2C customer dynamics and time sensitivity is a plus.