IT Technical Support Specialist
Concept -
New Cairo, CairoPosted 4 years ago195Applicants for1 open position
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Job Details
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Job Description
- Provide network, Windows, applications and mail support
- Diagnose, troubleshoot, and resolve basic issues in computers, servers, devices, printers, and networking equipment – both local and remotely.
- Install and configure hardware components and software applications.
- Perform routine hardware and software maintenance on client computers, servers, and network infrastructure.
- Backup and restore computers, laptops, and servers.
Job Requirements
- Knowledge of IT infrastructure hardware and software
- Knowledge of Windows Server and domain environment ( DNS, DHCP, Group Policy and Active directory ).
- Preferred Certified CCNA & MCSA
- Proven ability to communicate with customers to diagnose and resolve problems
- Demonstrated capability to communicate with infrastructure, engineering, and operations personnel on a technical level
- Proven ability to work under time constraints
- Proven ability to document work processes
- Minimum of a bachelor’s degree in Computer Science, Engineering, or a related field of study; OR equivalent education, training experience
