Process Optimization Manager
Nestle -
Dubai, United Arab EmiratesPosted 4 years ago66People have clicked1 open position
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Job Description
Position Summary
Identifying and executing O2C process initiatives to improve performance, monitor execution of controls and meet current and future business/market needs through enabling the Process Optimization Leads appointed across the COC
A day in the life of...
- Monitor and report on the performance of the function KPIs - promote integrated Nestlé Continuous Excellence measures across (Order to Cash)O2C teams
- Proactive recommendation after rigorous analysis (e.g: new filter parameters)
- Proactively engage operational functions, providing a clear understanding of the results (benefits and competency building) through appropriate communication channels and training/coaching session
- Determination of Root Cause for repetitive or systemic exceptions and coordinates the identification of an owner to implement action plans across the O2C Process and/or Functional Stakeholders.
- Support in defining common ways of working to maximize the efficiency and standardization
- Escalate issues regarding alignment, communication and ways of solving exceptions - drive a clear "path to action"
- Ensures that the improvements are continuously translated directly into a visible and tangible value. Communicate to the market the benefits of the initiatives for our customers and Nestlé.
- Monitors target achievements and KPIs/PPIs/HealthChecks attainment for the function and team. Recruit, train, coach and develop the Process Optimization Team members ensuring succession plans are in place for all.
Job Requirements
- Experienced successful improvement implementation at Unit level within Nestlé or equivalent experience in a complex, international environment
- Successfully led and developed cross-functional teams
- Experience of program management
- Experience of working with senior management
- Leading and coaching problem-solving activities (basic, intermediate and complex problem-solving methodologies)
- College/University degree required
- Preferable experience in business improvement projects & People Management
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3 - 5 years of operational experience in Continuous Improvement and Order-to-Cash. Specialization in: Demand Capture & Order Filtering, Stock Allocation & Order Optimization, Billing & Pricing, Logistics, Demand & Supply Planning and Finance is a plus
- Experience managing a team and/or virtual team is a plus
