Job Details
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Job Description
Main Job Duties:
- Design and execute orientation programs for sales teams.
- Conduct on boarding training sessions for new hires.
- Act as a consultant to salespeople for challenges they have on the job.
- Assign mentors and coaches to new sales team members.
- Observe how salespeople and cashiers interact with clients to identify areas of improvement.
- Determine training needs both for individuals and teams
- Organize role-playing activities to simulate difficult client cases (e.g. how to overcome objections).
- Advise salespeople how to up sell products and services.
- Apply various sales training techniques (e.g. gamification, case studies and group activities)
- Maintain updated records of training curriculum and material
Job Requirements
- Work experience as a Retail Trainer, Sales Trainer or similar role.
- Experience in retail industry.
- Availability to travel and visit our retail stores, as needed.
- Excellent presentation skills.
- Ability to motivate employees to achieve sales quotas.
- BSc degree.
- TOT certificate is a must.
