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Job Description
- Prepare, Schedule, and implement the annual internal and external audits.
- Develop and provide employee training in Quality Assurance, quality standards, and internal Auditing.
- Record, analyze, investigate, and report on customer complaints and returns.
- Dealing with customers’ complaints to Measure and improve customers’ satisfaction.
- Break down problems to determine its cause roots and ensure to close them.
- Participate with other departments in evaluating the suppliers and services providers.
- Prepare, schedule, and record the management review meetings.
- Prepare and analyze the non financial KPIs reports.
- Collect, compile and present statistical quality data.
- Develop, recommend, and monitor corrective and preventive actions.
- Monitor risk management activities.
- Handle and maintain all QA and management system documentations.
- Perform other duties as assigned.
Job Requirements
- Bachelor’s degree in Electrical engineering
- 2-5 years of experience in a Similar Role.
- Lead Auditor certificates, Quality Improvement Associate, Lean Six Sigma (Preferable)
- Excellent command of the English language (Speaking, reading, and writing).
- Outstanding communication skills.
- Excellent organizational and leadership abilities.
- Reliable and Trustworthy.
- Excellent MS Office skills