Job Details
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Job Description
Main Job Duties:
- Handling of customer accounts and following through all inquiries till resolved.
- Effective management of large amounts of daily written communication and incoming calls, (order entry and daily management of customer orders) answering to customers inquiries.
- Follow up with supply team to secure timely order fulfillment.
- Provide accurate, valid information to customers’ inquiries using the right methods/tools.
- Coordination with forwarders and preparation to execute shipments from worldwide shipping platforms.
- Invoicing and preparing of all export documentation.
- Electronic submitter and collection of certificates from chamber of commerce.
- Occasional direct submitter of original export documents to bank.
- After sales support service – handling complaints, providing appropriate solutions and alternatives to ensure resolution to problem.
- Attend international fairs and exhibitions to promote products and establish relations with of shore importers.
- Achieve business objectives and sales targets through prospecting for new clients and current clients’ development.
- Other duties as assigned
Job Requirements
- Fluent in English
- Maximum age : 30
- Advanced computer skills (Microsoft office, excel,word, social media).
- Ability to perfectly communication, negotiation, organizing.
- Experience in Export and supply chain.
- Experience 2-5 years
- Near living is preferred; El Nozha-cairo.
