Job Details
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Job Description
- Achieving the target orders set by the company goals (Completed Orders)
- Solving all the problems in the day between technicians and customer in the live day ( technicians did not have tools or customer did not pay )
- Coordinate with customer care to solve live follow-ups tickets
- Tracking the technicians to complete orders without issues
- Daily report with all lateness and down orders and transportation and incentive to technicians at live day
- Solve the wrong booking and push in technicians to accept the orders ( No technicians Unavailable )
- Weekly report to all technicians need training in APP
Job Requirements
- Ability to analyze and improve operational processes.
- Strong people management and organizational skills.
- Excellent communication skills, both written and verbal.
- Strong problem-solving and time management skills.
- Detail-oriented
- Able to work under a flexible schedule
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