Job Details
Skills And Tools:
Job Description
- Laying out the commercial carriers strategy for Middle East; which carriers to we work with, what locations and at what cost
- Standardize and improve ways to monitor the performance of the carriers; work with them to get more visibility into our systems through better tech integration
- Build vendor relationships and negotiate rates with the commercial carriers to optimize costs
- Work with internal stakeholders to drive improvements in customer experience, drive key metrics like DEA
As leader of this team, you will also be responsible for managing a team based of each country. The successful candidate will be creating new or improving existing processes that will increase delivery efficiency and decrease costs, developing innovative projects that drive improvements in our transportation processes, to include design, measurement, and performance.
We are looking for somebody who is keen on working in fast-paced environment, thinking of new and innovative solutions to increase the bar on customer experience, while also willing to go into daily metrics and deep dive into root causes. The role is a mix of strategic, tactical and operational aspects.
Responsibilities will include: Maintain weekly metrics, carrier score cards, and day-to-day carrier performance; innovate on processes to streamline the outbound from the FCs, recommend and implement process changes to increase efficiency; clearly communicate goals, roles, responsibilities, and desired outcomes to cross-functional project teams. The position will require working closely with external clients, internal stakeholders, IT and business groups.
Job Requirements
BASIC QUALIFICATIONS
- 10-15 years of Logistics experience working with freight forwarders / carriers
- Ability to think and react in a high-energy environment
- Outstanding customer insight
- Excellent communication skills
- Influencing, negotiation skills and and strong business judgment
- Numerical and analytical aptitude
- Written and verbal communication skill
- MS Office; SQL preferred
Education:
- MBA in Supply Chain Preferred
PREFERRED QUALIFICATIONS
About our rewards
We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount.
