Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Received parts freight, inspected all of incoming freight, made sure it was not damaged, and finally distributed to designated areas
- Track all incoming and outgoing parts for a dealership, and follow up when the dealership is out of stock, in addition to customers and service center
- Order Preparation: Picking parts for customer orders and checking availability of stock from various inquiries. Make sheets of parts fast moving items, medium and hard and recommend additional parts for repair.
- Stock Control: Ensuring consumables and service parts are regularly refilled, for all trade/retail and internal service customers.
- Be aware of new product information
- Collect payments and ensure all parts are billed correctly through the service department and repair service center.
- Refer to parts manuals (both hard copy and electronic format) to identify the right part(s) for the make, model and year of vehicles being serviced
- Giving customers, who are looking to improve or fix their cars advice and service to get them the necessary parts.
- Assist in both daily and weekly inventories, and responsible for ordering of parts, including tires and accessories.
- Assist technicians with on hand parts and ordering of specialized parts for custom repairs as needed.
- Troubleshoot and resolve customer issues.
- Train and coach new parts advisers.
- Supply valuable reporting and metrics on inventory and sales
- Maintain accurate record keeping
- Communicating with service advisers to ensure parts are ordered correctly
- Ensuring that inventory is correctly stocked and in the proper location
- Keep track of inventory to ensure that fast moving parts are stocked and available.
Job Requirements
- At least high school graduate or higher
- At least 2 years’ experience automotive companies
- Can use (billing system), car catalog system & parts diagrams
- Use Windows-based systems, including Outlook and Excel, to perform daily
- Excellent communication skills
- Sound knowledge of vehicle layout, parts catalogs, and computer stock lists
- Sound knowledge of Warehouse planning and Inventory software applications
- Salesfloor experience
- Customer service expert
- Experience negotiating with wholesale clients
- Stock control
