Job Details
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Job Description
The customer service representative is responsible for face to face interaction with customers:
- Receiving their defected mobiles.
- Listening to the complaints and reporting the defects.
- Delivering the mobiles to the maintenance section.
- Receiving the mobiles back when repair is complete and delivering them to the customers.
- Following the company procedures for work process Achieve high level of customer satisfaction
Job Requirements
- University graduate/ Any discipline
- Very good communication skills
- Good English language
- Good computer skills
- Good knowledge of customer satisfaction principles.
