Call Center Agent
Natgas -
6th of October, GizaPosted 4 years ago92Applicants for5 open positions
- 21Viewed
- 10In Consideration
- 0Not Selected
Job Details
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Job Description
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to up-sell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
Job Requirements
- Bachelor degree
- Excellent computer skills
- 6th of October residents only
